How it begins

It begins the same way for everyone: you order, we read it and write back, our letter confirms the year, and your assistant is ready in days. This page is the whole process, in plain words.

$9,995 the first year — everything included. $5,995 each year after. Before it, if you like, the Archive Assessment: $1,950, credited in full. The first year costs more because it contains the preparation — your archive prepared and loaded by hand under a written scope, and your assistant built on it — as well as the first year of the service; every year after is the service running.

Begin the first year — $9,995

Or add the Archive Assessment first — $1,950, credited in full

1. You order the first year

On its own page: order, paying at checkout. In the cart, tell us who is in the household, what you would like handled, and what you would want it connected to. Nothing to install and nothing to learn. If you like, add the Archive Assessment before it, $1,950 — a written scope of your material and a working demonstration built on a sample of it, delivered work you keep, credited in full by the one-use link in the letter that delivers it.

2. We read it, and write back within days

One of two letters. A decline, with every dollar returned, if we cannot serve you well. Or our confirmation, which sets down the year, the anniversary date and the renewal figure. Until that confirmation you may withdraw in writing and we return every dollar; from it the year is final, because from that day your space is being made and your archive prepared for you alone. The date is not final: if the date it names will not do, say so by return and we find one that does.

3. The scope, and the loading

You receive the written scope of your material: what will be loaded, what will not, and what your assistant will be able to do with it. We prepare and load your archive to that scope, by hand, into an encrypted space of your own, and build your assistant on it — so answers come from your own records, with citations. Never pooled, never shared, never used to train anyone else's model.

4. It is ready in days

There is no machine to build or ship, so the wait is short: on the date in the letter your assistant is ready, named — you can change the name — and already knowing the material you sent us. You sign in, approve the connections you want — Gmail, Google Calendar, Google Drive, Microsoft 365, Telegram, or simply email — and ask it for something, from the messaging app you already use. And for every year you have paid for, the service is our responsibility: if it breaks, we fix it; if we cannot, the remainder of the paid year is returned.

Where it runs

Your assistant runs in our private cloud on Amazon Web Services, in the United States. Your material lives in an encrypted space of your own, every record scoped to you, encrypted at rest and whenever it moves; the models it uses are reached inside the same boundary, over private networking rather than the public internet; and nothing is sent or booked without your approval. What that means, plainly →

Every year after

Your year runs from the day it begins — the date in our letter — and that day is the anniversary. Buying the first year is the sign-up; there is no second form. Thirty days before each anniversary we write with the figure — $5,995 — and the direct link to renew. Nothing renews unless you use that link. You may stop in writing at any time, effective at the end of the paid year; a year already begun is final. If the anniversary passes without the link, the year ends there: we write once more, then your space and everything in it is wiped and deleted — confirmed to you in writing. You can ask for a complete copy of your material at any time, not only on the way out, and nothing about you stays behind.

Before you order

Can I change my mind about the Assessment?

Not once we begin — it is delivered work, and you keep the written scope and the demonstration whether or not you go further. The one case where the fee comes back is if we decline the commission, which we do rather than take work we cannot do well.

Can I change my mind about the first year?

Until our letter confirms it, yes: withdraw in writing and we return every dollar, and if we cannot serve you well we decline and return it. From the letter the year is final, and we would rather tell you that here than at the end.

When does it begin?

On the date in the letter. There is no machine to build or ship, so it is ready in days — and because every assistant is prepared for one household or one practice, we give you the honest date in writing rather than a number on a page.

What if I am not sure it fits?

Write to us first. We answer in writing within one business day, and if it is not right for you we say so before our letter confirms a year.

Several homes, several offices, or staff across sites?

By conversation, scoped in writing. One home under one roof, or one practice in one office, is the first year — however many of you there are. Not sure which you are? Order the first year; if it needs more, our letter says so before anything is final. Write to us and tell us about the people, the places and what the assistant would carry.

Every number and every term is on the pricing page.