What a private AI appliance is — and why ours comes as a service
A private AI appliance is a small, quiet machine that lives in your house with an assistant inside it. It reads what you give it, remembers what you tell it, and answers from your own records — without any of it leaving the building. Ours shows up already set up — the assistant arrives with a name, and you can change it. Plug it in, point your phone at the card in the box, and start handing it real work.
Three things it does from day one
Your contracts, notes, records, and files — loaded for you when you join. Then just ask: for a summary, for a number, for the thing from 2019 you can’t find. It reads your files and remembers where everything is.
Emails, follow-ups, meeting prep, reminders. Hand it the busywork. It brings back a draft, and nothing goes out until you say yes.
It sits on a shelf drawing about as much power as a desk lamp, ready whenever you are — and it keeps working when the internet is out, because the thinking happens inside the box.
Why ours comes as a service
Here is what we learned by selling appliances: a machine alone slowly goes stale. The software wants updating, the backups want checking, the new abilities want installing — and in most houses, none of that is anyone’s job. The appliance that impressed everyone in March is gathering dust by November, not because it broke, but because nobody was tending it.
So we sell the whole thing as one service now, and we call it Managed Private AI. The machine is included. The setup is included. Loading your history is included. And the tending is included for as long as you stay, as our job: updates, health checks, and backups, handled quietly by us. If it breaks, we fix or replace it — our job, not yours. You get an appliance that is as good in year three as it was in week one. The membership is annual, everything included, and it opens as a numbered founding cohort — the Founding Sixteen: twelve Home places, four Studio, each application-gated, each number engraved on the machine. The founding offer, in full →
What the service includes
| Included in every plan | What it means for you |
|---|---|
| The appliance itself | Hardware, shipping, and setup are part of the service — nothing to buy separately |
| An assistant, working day one | It arrives named and configured; you can change the name |
| Your first records loaded | Onboarding done before it ships, so it starts out knowing your life — not as a blank chat box |
| Integrations set up for you | Two on Home, five on Studio, scoped on Estate |
| Full care | Updates, health checks, and backups handled by us |
| Our warranty, while you subscribe | If it breaks, we fix or replace it — plus a 72-hour arrival guarantee |
And it still ends in ownership. Stay a year, and the machine — and everything it has learned — is yours to keep. Cancel after that and it keeps working, on your shelf, without us.
What stays home, and what doesn’t — you decide
By default, everything happens on the box in your house. Want the biggest outside AI services for the rare, hardest job? Connect them — and every outbound call waits for your approval: once, for a while, or always. You hold the valve. More on data safety →
Why not just use one of the AI apps? Because an app is a place you visit — this lives with you. And for a professional, an app is a place your client files must not go. The full comparison: your assistant vs the AI apps.
Two doors, one machine: households and principals come to it as private household intelligence; practices come to it as confidentiality infrastructure — client files that physically cannot leave the building. The same appliance answers both.
Not sure it fits? Ask us first.
Tell us how you would use it and we reply honestly — including “this isn’t for you” when that is the truth. No sales pressure, a written reply within one business day — and if it is not right for you, we will say so before any invitation.
Ask us first — free See how joining worksThe appliance, with someone tending it
Machine, care, and your history loaded — one membership, and after a year the machine is yours to keep.
Apply for a founding placeSixteen founding places — twelve Home, four Studio · Assessment credited in full against your founding year · ownership vests at twelve months