What a private AI appliance is — and why ours became a cloud service
A private AI appliance is a small, quiet machine that lives in your house with an assistant inside it. That is the idea, and it is what this page used to sell. The first version of this service was built around one — and we have stopped offering it. Digital Twin Pro is now a service run entirely by us, in our private cloud on Amazon Web Services. If you searched for a private AI appliance, you deserve the reason in plain words rather than a page that pretends the box is still here.
$9,995 the first year — everything included. $5,995 each year after. Before it, if you like, the Archive Assessment: $1,950, credited in full. The first year costs more because it contains the preparation — your archive prepared and loaded by hand under a written scope, and your assistant built on it — as well as the first year of the service; every year after is the service running.
What people want when they type that phrase
The wants behind the appliance idea are sound, and none of them, it turns out, requires a box. All three are what the service does from day one.
Your contracts, notes, records, and files — loaded for you before your assistant starts. Then just ask: for a summary, for a number, for the thing from 2019 you can’t find. It reads your files and remembers where everything is, and answers cite your own records.
Emails, follow-ups, meeting prep, reminders. Hand it the busywork. It brings back a draft, and nothing goes out until you say yes.
Your material sits in your own encrypted space, scoped to you and nobody else — never pooled, never shared, never used to train anyone else’s model. And whatever the assistant does is logged, so the word private is checkable rather than decorative.
We used to sell the machine
Here is what we learned by selling appliances: a machine alone slowly goes stale. The software wants updating, the backups want checking, the new abilities want installing — and in most houses, none of that is anyone’s job. The appliance that impressed everyone in March is gathering dust by November, not because it broke, but because nobody was tending it. That lesson is why our appliance came bundled with a service from the first day — and the service, it turned out, was the product all along.
There was a second lesson, and it is the harder one to say: the promise outgrew the box. The strongest commercial models — the ones that make an assistant genuinely worth having — could not run on the hardware we offered to place, and we were not willing to sell second-best thinking to keep a shape we were fond of.
Why ours became a cloud service
If you knew us in the hardware era: the machine has gone, and you deserve the reason in plain words. Building, shipping and caring for one computer per household meant the service was slow to begin, and one boundary we can watch end to end is a simpler, sounder thing to run than a fleet of machines on other people’s shelves could ever be. What got better: it is ready in days, and nothing ships, breaks or waits on a delivery. What has not changed: your material is yours alone, never pooled, never used to train anyone else’s model; nothing is sent or booked without your yes; everything between us is written; and when you leave, deletion is confirmed in writing.
Where it lives instead
Your assistant runs in our private cloud on Amazon Web Services, in the United States. Your material lives in your own encrypted space — every record scoped to you, encrypted at rest with keys held in AWS KMS, encrypted whenever it moves, and held in stores with no public endpoints, so there is no address on the open internet where your archive can be asked for. When your assistant thinks, it reaches the models through Amazon Bedrock, inside the same boundary as everything else, over private networking rather than the public internet. Nothing is sent or booked without your approval; approvals expire; everything is logged. The full story, plainly told, is on the private cloud page.
What the service includes
| Included in the year | What it means for you |
|---|---|
| Your archive, prepared and loaded | By hand, under a written scope, before your assistant answers its first question |
| An assistant, working in days | Built on your material, named — you can change the name — with nothing to build or ship |
| Your connections, set up for you | Connected by us, to the written scope |
| The strongest commercial models | Part of the service — chosen by us for each kind of work, billed inside the fee, no meter |
| Full care | Updates handled by us; backups continuous and encrypted; restoring them is our job |
| The service guarantee | If the service breaks, we fix it; if we cannot, the remainder of the paid year is returned |
One assistant, yours alone. Your material is never pooled, never shared, never used to train anyone else’s model — and when the service ends, your space and everything in it is deleted, confirmed to you in writing.
Will there ever be dedicated hardware again?
The first version of this service was built around a machine of its own, and the architecture keeps a clean place for one still: the assistant reaches its models through a single interface, and dedicated private hardware could stand behind that interface without anything else changing. We will add it when it is warranted — when a requirement genuinely cannot be met inside our private cloud. We do not promise a date, and we do not promise it will happen. The door is open; that is all we can say truthfully, so it is all we say. Dedicated hardware, when it is warranted →
Is the safety story still real without the box?
That is the fair question, and it has its own page: is my data safe with an AI assistant? The short version: one boundary, watched end to end, with your records in a sealed space of your own. Why not just use one of the AI apps? Because an app is a seat in a crowd — this is an assistant built on your own material, for you and nobody else. The full comparison: your assistant vs the AI apps.
One service, two kinds of client: households and executives use it to run their private affairs; practices use it for confidential client work, under a written scope. The same assistant answers both.
Not sure it fits? Ask us first.
Tell us how you would use it and we reply honestly — including “this isn’t for you” when that is the truth. No sales pressure, a written reply within one business day — and if it is not right for you, we will say so before our letter confirms a year. See how it begins
Your own encrypted space. Private model traffic. Your yes before anything moves.
$9,995 the first year — everything included. $5,995 each year after. The first year costs more because it contains the preparation — your archive prepared and loaded by hand under a written scope, and your assistant built on it — as well as the first year of the service; every year after is the service running.
Or add the Archive Assessment first — $1,950, credited in full
You order and pay at checkout; we write back within days — a decline returns every dollar, and until our letter confirms the year you may withdraw in writing. From that letter the year is final, and it begins on the date the letter names. Prefer to write to us first?